Sickness & absence

Return to Work Workflow

AbsenceOnboarding back to work

This workflow is a standard part of Sense, switched on by default rather than something you install separately. It tells Sense to start a structured check-in with someone as soon as they're due back from sickness: the employee completes a short return-to-work form, then their manager reviews and signs it off, all inside Sense.

How it works

Set your return to work process then let Sense run it

  1. To use the Return to Work workflow, simply choose how it should start (straight away, at the employee's next clock-in, or on their next working day without sickness) and set up the form questions you want asked, up to six steps if you need them.

  2. Then, every time a sickness ends for someone who needs a return-to-work form, Sense will automatically create their task.

  3. If the employee completes and signs their form, then their manager will get a notification asking them to review and sign off.

Common questions

What kicks this workflow off?

A sickness record for an employee who's configured to require a return-to-work form. It starts immediately, at their next clock-in, or on their next sickness-free working day, depending on how you've set the delay.

What happens once it fires?

The employee gets a task to complete their return-to-work form. Once they sign it, their manager gets an email and a task to review and sign off.

Who's involved?

The employee first, then their manager.

Can we change the steps or questions?

Yes. You can extend it to up to six steps, change who's involved in each one, and edit the questions using Screen Designer (updating Screen Variants to match).