Rota gaps at peak times
A missed shift at a busy time costs sales, and managers often discover gaps too late to cover them.
Retail
Less Admin, Better Shifts, at Every Store
Track opens and closes, fill rota gaps fast, and let retail staff check rotas and holiday balances from their phone, with one central dashboard for area managers to see live data from all stores.
Verify each hourLeeds · opened 07:52
Live location by storeLeeds5York4Hull3
HR via the appHoliday approved · 15:20
Verify each hour3 stores closed · 134h 13m
Problems Sense Solves
Managing shift workers across busy stores is difficult
Payroll waste eating margins
Area managers can't check every store's timesheets, so mistakes and buddy clocking make it to payroll.
Lone workers open and close
Early opens and late closes mean staff are often alone in the store, with no supervision or way to raise the alarm.
Holidays and Absence
Holidays and cover, on everyone's phone
Store workers book holidays, check rotas and report absence on the Sense app. Managers approve on their phone, and can see gaps in cover before they happen.
- Holidays and balances in the app
- Rotas, overtime and extra shifts
- Report absence and return to work
Hi Sam, you've got an event request:
Birthday1 Day
14 Oct 2026Wednesday15 Oct 2026Thursday
Notes:It’s my birthday, please approve.
Entitlement including this event: 20 days, 17 taken, 3 remaining.
DeclineApprove
Event approved
Cover Every Shift
Spot rota gaps before your sales drop
Clockwise, the Sense AI attendance agent, tells managers about missed clock-ins in real time so they can find cover fast. It also warns you of staffing gaps up to two days ahead, based on predictive analytics.
Meet ClockwiseClockwiseAttendance Agent · monitoringLIVE
C
Priya K. clocked in 14 minutes late for her 08:00 shift at Leeds, her third late start this month, all on a Monday.
What do you recommend?
SMRisk level for Priya K.
- Missed shifts flagged in real time
- Staffing gaps predicted
- See who is off before you approve holidays
Prevent Time Theft
Prevent buddy punching and time theft
Staff clock in with a single-use code on the Sense Clock, via fingerprint with the Sense Badge, or using the Sense mobile app, so nobody can clock in for a colleague and every entry is location-verified.
Browse different ways to track timeSense ClockFront gate
One-use clock-in code482913
- Abbi Smith clocked inCode + fingerprint matched · 8:59 AMVerified
- Code 482 913 entered againSame device · 40 seconds laterRejected
Clockwise flagged a patternPossible buddy punch · sent to manager
Who's whereLive
- Prevent time theft
- Verify location and identity
- Hours by store reporting
Accurate Timesheets
Verify each hour and prepare for payroll
Sense checks claimed hours against actual attendance, then applies your rules for lateness, overtime and breaks. Anomalies are flagged for review, and the payroll report is prepared for final approval.
See the full time and attendance cycle- Check for missed clock-outs and late starts
- Verify hours against actual attendance
- Payroll reports ready for approval
Work pattern
Actual9:18 AM4:40 PM
8 AM10 AM12 PM2 PM4 PM6 PM
- Late start · 18 minArrived 9:18 AM, pattern starts 9:00 AMFlagged
- Early finish · 20 minLeft 4:40 PM, pattern ends 5:00 PMFlagged
Timesheet verificationWork zoneBreak zoneOff-site
Sense HRPayroll dataVerified hoursHolidaySalary changes
Protect Lone Workers
Locate and protect staff working alone
See who is working alone, and which store they're in. SOS buttons and hard fall detection keep store openers or closers safe, with location technology helping you send help fast if something goes wrong.
Roll Call3 / 4 safe
- SOS and man down alerts
- Evacuation roll call with live store attendance data
- Lone worker check-ins
Contracts, right to work and training in one record
Every person's contract, right to work check, training and documents sit in their central HR record. Sense reminds you before anything runs out.
See HR compliance
At work
- Start date12 Jun 2023
- DepartmentAccounting
- ContractFull time
- Salary£65,000Updated
- Holiday left12 days
- Right to workVerified
Right to work checks through TrustID
Training and licences, with expiry reminders
Holidays and absence on the Sense app
Discover Sense for your retail stores
Book an online demo with one of our UK-based experts, or request a visit to our head office, to see how Sense manages holidays, hours and safety across all your stores.
FAQ
Retail questions
Browse these frequently asked questions about Sense for retail
Do staff need a smartphone?
No. Staff without a phone can tap a card on the Sense Clock, use a fingerprint or face clock, or wear a Sense Badge. Staff with a phone can use the free Sense HR app.
We already have a rota. Does that matter?
No. Keep it. Sense links to RotaCloud, Papershift and Chronicle, and to others through our connectors, so hours worked can be checked against the hours planned.
Can staff book holidays on their phone?
Yes. Staff check their balance, see who else is off and request holidays on the Sense HR app. Managers approve requests on their own phone.
Can we stop too many people booking the same week?
Yes. Set locked days for busy periods, such as Christmas, and choose which teams they apply to. Or create custom rules, such as a maximum cap on the number of people who can book the same day off at once.
Can area managers see all their stores?
Yes. Each manager sees their own stores, and head office sees all of them.
How do you protect staff opening or closing alone?
Staff working alone can check in and raise an SOS from the app or the Sense Badge. Alerts go to your own team, with the person's location.
How does Sense stop buddy clocking?
The Sense Clock shows a one-use code, and each account works on one phone only, so nobody can clock in for a colleague. For extra checks, add a fingerprint or face clock, or use the fingerprint reader on the Sense Badge.
Does Sense work with our payroll?
Yes. Sense sends verified hours to Sage, Xero, BrightPay and PayCaptain, and to any other payroll by export, including outsourced payroll. Managers approve the hours first, so payroll only gets hours that have been checked.