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Sickness & absence

Secondary Manager Sickness Notification

NotificationsAbsence

Installing this workflow tells Sense to notify the right manager when an employee reports sickness through the app or dashboard, routing the alert to whoever's set as their Secondary Manager instead of the employee's default line manager.

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How it works

Set your Secondary Manager field then let Sense route sickness alerts correctly

  1. To use the Secondary Manager Sickness Notification workflow, simply set a "Secondary Manager" custom field in Job details for the employees it applies to.

  2. Then, every time one of those employees reports a sickness via the app or dashboard, Sense will automatically pick it up in place of the standard sickness notification.

  3. If a Secondary Manager is set, then that person gets notified rather than the employee's default manager, and the recipients can also be configured to admins or a custom combination.

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More sickness & absence workflows

See all sickness & absence workflows
Sickness (Mobile App)Give employees a fast way to tell their manager they're too unwell to work today from their phone, generating a to-do and email instead of a phone call. Mobile appAbsenceSickness Sickness Ends Today ReminderSense checks daily for sickness absences ending today and emails admins or managers so the employee's return to work tomorrow doesn't get missed. RemindersAbsenceTime off Absence Scheme NotificationThe moment a sickness record pushes an employee at or over your absence thresholds, Sense alerts their manager and admin with the total and next action. AbsenceTime off

Common questions

What triggers this workflow?

An employee reporting sickness through the app or dashboard.

Why would we use this instead of the standard sickness notification?

Because a "Secondary Manager" custom field is set in Job details for that employee, so the alert needs to reach someone other than their default manager.

Who gets notified?

It's configurable: admin, manager, or a custom combination.

What do we need to set up first?

The "Secondary Manager" custom field in Job details, for the employees this workflow should apply to.