Is the cleaner on site yet?
Cleaners often attend sites with no supervisor present to verify their attendance, and clients don't always know whether they've been or not.
Cleaning And Facilities
Prove Your Cleaners Did Their Jobs
Cleaners work across many client sites, often early, late and alone. Sense proves when they arrive, when they leave, and what jobs they completed while they were there, all while keeping them safe.
Photo CheckAcme House · 05:42
Hours by Client SiteAcme House6h 05mKings Clinic4h 30mPark School5h 10m
Task ChecklistsFloor 2 · 7 of 7 done
Lone Worker SOSHelp on the way · 22:18
Problems Sense Solves
Cleaning and facilities teams struggle with visibility on client sites
Did this job actually get done?
Clients often dispute final invoices, sometimes challenging line items from your SLA that they think were missed, or that are difficult to prove.
Is that lone worker safe?
Many cleaners work alone, often in big empty buildings and out of normal working hours, with no way to raise the alarm if something goes wrong.
Verify Attendance
See when each cleaner arrives and leaves
See when staff arrive automatically with the Sense Badge, or add a Sense Clock to client sites and let staff scan a unique code via their mobile phone. Each method tells you who is where, and when.
Learn how to verify each hour worked
- Left site – Front gateShift scheduled to end 5:00 PM4:45 PMEarly finish detected · £6.25 flagged
- Seen in Meeting room 15Location confirmed on-site2:00 PMVerified
- Overtime logged – 12:00 AMNo location signal detected12:00 AMUnverified overtime · £37.50 blocked
- Arrived – Front gateClock-in matched to gate entry9:00 AMVerified
- Clock-in – unknown deviceDevice not registered8:51 AMPossible buddy punch · flagged for review
8:58 AM5:02 PM
- Acme House · OfficesWork zone3h 30m
- Kings Clinic · WardsWork zone2h 25m
- On the roadBetween sites1h 05m
- BreaksCalculated automatically45m
- Optional photo check on arrival
- Track hours by client site
- See who is where in real-time
Verify Tasks
Track and prove task completion
Send task lists to staff phones or Badges, and then record the precise time and place where it was marked complete. Prove which room staff were in and how long tasks take, to defend SLAs and disputed invoices.
Learn more about verifying tasks on site
Dispute evidence · Jamie Torres
Claimed
- LocationLevel 3
- Duration90 min
- Start14:00
Location data
- Actual locationLobby
- Time on level 30 min
- First seen14:08
Protect Lone Workers
Locate and protect your lone workers fast
See who is working alone and where they are, with an SOS button and hard fall detection to alert the nearest available colleague if something goes wrong. Customise how different emergencies are handled.
Learn more about lone worker safetyRoll Call3 / 4 safe
- SOS and man down alerts
- Evacuation and roll call at client sites
- Lone worker check-ins
Accurate Timesheets
Verify each hour and prepare for payroll
Sense checks claimed hours vs actual attendance, and then applies your rules for lateness, overtime and breaks. Anomalies are flagged for review, and then the final payroll report is prepared for final approval.
See the full time and attendance cycle- Check for missed clock-outs and late starts
- Verify hours against actual attendance
- Payroll-ready reports ready for approval
Work pattern
Actual9:18 AM4:40 PM
8 AM10 AM12 PM2 PM4 PM6 PM
- Late start · 18 minArrived 9:18 AM, pattern starts 9:00 AMFlagged
- Early finish · 20 minLeft 4:40 PM, pattern ends 5:00 PMFlagged
Timesheet verificationWork zoneBreak zoneOff-site
Sense HRPayroll dataVerified hoursHolidaySalary changes
Contracts, right to work and training in one record
Every person's contract, right to work check, training and documents sit in their central HR record, for easy reference and AI-assisted navigation. Sense reminds you before anything runs out.
See HR compliance- COSHH trainingExpires in 14 daysReminder sent
- Right to workTrustID · checked 6 Jan 2025Verified
- Working at heightCompleted 3 Sep 2026Valid
- First aid at workExpires 12 Jun 2027Valid
Right to work checks through TrustID
Training and licences, with expiry reminders
Holidays and absence on the Sense app
Discover Sense for your cleaning and FM teams
Book an online demo with one of our UK-based experts, or request a visit to our head office, to see how Sense proves cleaners were on site, and every job was done, across all your sites.
FAQ
Cleaning and facilities questions
Browse these frequently asked questions about Sense for cleaning and facilities
Do cleaners have to remember to clock in?
Not with the Sense Badge. Add a Sense Gateway at the site entrance, and AutoClock clocks cleaners in as they arrive and out as they leave, with nothing to tap or scan. There are no missed clock-outs to chase.
Do our clients need to install anything?
No. If staff use the Sense app, there's nothing to install. For the Sense Clock or Gateways, you will need to plug them in, but they do not require any infrastructure changes and there's no complex installation required.
Can we prove to clients that cleaners were on site?
Yes. Every arrival and departure is saved against the client site. With the Sense Badge this happens automatically, and you can see which rooms each cleaner worked in. App users clock in with a location check and an optional photo. You can show each client the hours worked on their site, and which jobs were done.
Can cleaners see the jobs for each site?
Yes. Staff get the site's task list on the Sense Badge's touch screen or the Sense app when they arrive, and tick each job off as they go. Sense records when and where each task was done, and how long it took.
Do staff need a smartphone?
No. The Sense Badge clocks staff in and out automatically, shows their tasks and has an SOS button, so they never need a phone. Staff can also tap a card on the Sense Clock, or use the free Sense HR app on their own phone.
How do you protect cleaners who work early, late or alone?
The Sense Badge detects hard falls and lack of movement and raises an SOS alert automatically, with the person's location, even if they cannot press a button. Staff can also press SOS on the Badge or in the app. Alerts go to the nearest available colleague or your own team.
How does Sense stop buddy clocking?
With the Sense Badge, the fingerprint reader checks who is wearing it when they arrive on site, so nobody can clock in for a colleague. On the Sense Clock, each code works once, and each app account works on one phone only.
Does Sense work with our payroll?
Yes. Sense sends verified hours to Sage, Xero, BrightPay and PayCaptain, and to any other payroll by export, including outsourced payroll. Managers approve the hours first, so payroll only gets hours that have been checked.
We already have a rota. Does that matter?
No. Keep it. Sense links to RotaCloud, Papershift and Chronicle, and to others through our connectors, so hours worked can be checked against the hours planned.