Care

Prove Visits, Protect Staff, Control Costs

Sense helps care providers prove the care they deliver, reduce reliance on agencies, decrease staffing costs, cut time theft, and protect lone workers in the community.

Problems Sense Solves

Care providers face rising costs and increased scrutiny

Agency costs out of control?

Gaps in the rota and inefficient shift planning lead to increased reliance on expensive agency carers.

Visits getting disputed?

Families want proof that their loved ones were visited, and how long each visit lasted.

Lone workers feel unsafe?

Home carers and night staff often work alone, with nobody nearby to help if something goes wrong.

Verify Home Visits

Prove which homes each carer visited

Carers who carry the Sense Badge or use the Sense app can prove their arrival and departure at each address, with an optional photo check on arrival.

Learn how to verify each hour worked
  • Each visit location verified
  • Visit length recorded
  • Proof stored for audits or investigations
Prove Care Delivered

Show families their loved ones are cared for

In care homes, the Sense Badge knows which room was visited, and for how long, to prove care got delivered and residents received appropriate attention.

  • Room-level location accuracy
  • Prove time spent with residents
  • Location-verified care tasks
Learn more about the Sense Badge
Accurate Timesheets

Verify each hour and prepare for payroll

Sense checks claimed hours against actual attendance, then applies your rules for lateness, overtime and breaks. Anomalies are flagged for review, and the payroll report is prepared for final approval.

See the full time and attendance cycle
  • Check for missed clock-outs and late starts
  • Verify hours against actual attendance
  • Payroll reports ready for approval
Cut Payroll Costs

Stop paying for hours that were not worked

Rounded-up timesheets, early finishes and "buddy punching" eat into your narrow profit margins. Sense checks every hour against verified arrival and departure times, so you only pay for time actually worked.

  • Prevent time theft
  • Hours checked against verified visits
  • Up to 4% off the total payroll bill
Learn how to verify each hour worked
Smarter Shift Planning

Plan better rotas and reduce agency reliance

Sense shows how your spaces get used and the routes your carers take, to help you plan more efficient shifts. AI analysis spots patterns in your data to help you reduce reliance on agency workers.

Meet AMI and the AI agents
  • Analyse visit and task times
  • Ask AI questions about your data
  • Rely less on agency carers
Easy HR Admin

Contracts, right to work and training in one record

Every person's contract, right to work check, training and documents sit in their central HR record. Sense reminds you before anything runs out.

See HR compliance

Automatic right to work checks through TrustID

Training and certificates, with expiry reminders

Holidays and absence on the Sense app

Protect Lone Workers

Locate and protect carers who work alone

Carers can raise an SOS from the app or the Sense Badge, which also detects hard falls, and their location is shared with the nearest available colleague so help arrives fast.

  • SOS and man down alerts
  • See where each carer is in the community
  • Room-level location accuracy indoors
Rota Integrations

Sense works with your existing care rota

Sense links to RotaCloud, Papershift and Chronicle, and can read planned shifts, verify timesheets, create payroll reports, and feed HR and location data back into your system.

  • RotaCloud, Papershift and Chronicle

  • Other connectors available

Explore more integrations

Real results for our customers

Up to 4%
off the total payroll bill due to more accurate timesheets
Over 50%
time saved by coordinators checking visits and hours
200% faster
response times to SOS calls from carers working alone

Discover Sense for your care teams

Book an online demo with one of our UK-based experts, or request a visit to our head office, to see how Sense keeps carers safe and proves each visit happened.

FAQ

Care questions

Browse these frequently asked questions about Sense for care

Can Sense prove a home visit happened?

Yes. Carers clock in at each client's home on the Sense app or the Sense Badge, and Sense verifies they are at the right address, with an optional photo check. Each visit is saved with its arrival and departure times, and how long it lasted.

Can we show families how much care their relative receives?

Yes, in care homes. The Sense Badge records which room each carer is in and for how long, so you can show families how much time their relative has received, backed by real records.

Do carers need a smartphone?

No. Carers can wear the Sense Badge, which clocks them in, shows their tasks and has an SOS button, with no phone needed. Carers who prefer can use the free Sense HR app on their own phone.

How do you keep carers safe when they work alone?

Carers can raise an SOS from the app or the Sense Badge. The Badge also detects hard falls and lack of movement, and sends an alert automatically with the carer's location, to the nearest available colleague or your own team.

Do you track carers between visits?

It's up to you. You can record just arrival and departure at each visit, or location across the working day, including travel between visits. Sense only tracks during working time, and carers are never tracked outside it.

How does AI help with shift planning?

Sense records how long visits and care tasks really take. You can ask AMI, our AI assistant, questions about that data, such as which visits regularly overrun or when you are short of staff, and use the answers to plan rotas that need fewer agency hours.

We already have a rota. Does that matter?

No. Keep it. Sense links to RotaCloud, Papershift and Chronicle, and to others through our connectors, so hours worked can be checked against the hours planned.

Can we keep training records and right to work in one place?

Yes. Each carer's HR record holds their training, certificates and right to work check, with reminders before anything expires.

Does Sense work with our payroll?

Yes. Sense sends verified hours to Sage, Xero, BrightPay and PayCaptain, and to any other payroll by export, including outsourced payroll. Managers approve the hours first, so payroll only gets hours that have been checked.

Are the zero hours rules changing?

Yes. The Employment Rights Act 2025 brings in new rules for zero hours and low hours workers, expected from 2027, including offers of guaranteed hours and notice of shifts. Read our guide to the zero hours changes.

Read the zero hours 2027 guide