Constantly recruiting
High staff turnover means hiring never ends, with new starters needing contracts and right to work checks.
Hospitality
HR, Hiring and Staff Tracking for Each Venue
Hire and onboard new starters fast, manage HR admin, stop time theft on split and late shifts, and see where each person is at every venue, from one central system.
AI RecruitmentBar staff · 12 applicants scored
Easy OnboardingContract signed · starts Fri
No-Show AlertsKitchen porter · cover found 17:48
Venue TrackingThe Anchor9Riverside11Old Mill6Harbour10
Problems Sense Solves
High turnover and late shifts make hospitality hard to manage
Missed breaks on split shifts
Split shifts and late finishes make hours hard to check, and missed breaks can cause compliance problems.
Every venue does it differently
Each venue tends to do things its own way, so head office struggles to compare hours, costs and cover.
AI Recruitment
Hire faster with AI assistance
Publish vacancies, then let Quizzy run first round interviews and build your shortlist. AI agents keep candidates engaged, and drop-outs are back-filled to improve day one attendance.
- AI screening with Quizzy
- Keep candidates engaged
- Auto-fill drop-outs with new offers
Quizzy · Weekend Bar Staff
- JTJamie TorresAvailable Fri-Sun · bar experience · right to work confirmedQualified
- SCSarah ClarkeAvailable · personal licence · right to work confirmedQualified
- MTMark TorresDid not respond to any screening questionsSpam
- BRBen ReidAvailable · previous bar experience · right to work confirmedQualified
- PNPriya NairNot available for required shift patternRejected
Easy Onboarding
Ready to work from day one
Send contracts and policies to new starters' phones for signature before their first shift, with right to work checks performed and stored automatically on their record, so every new hire arrives ready to work.
Learn more about onboarding shift staff- Contracts signed before day one
- Right to work through TrustID
- Automatic reminders and chasers
Before your first shiftEmployment contractSign contract
Sign herePriya NairConfirm
Contract signedSee you on Monday at 8:00
- Employment contract
- Personal details
- Right to work check
- Shift details
Evidence packAuto-stored · 10:42
- Passport scan.pdf1.2 MB
- Liveness check.pdf840 KB
- Check report.pdf96 KB
New startersStarting Mon 3 NovContractDetailsRight to workPoliciesShift
Holidays, absence and rotas on every phone
Bar, kitchen and housekeeping staff book holidays, report absence and check their rotas on the Sense app, with no need for a work email or laptop. Managers can approve requests and see who else is off.
See the Sense HR mobile app100%
Holiday request
Tue 12 to Thu 14 May3 days
Notes
Family wedding in Leeds. I've swapped my Wednesday shift with James, so the team is covered.
Holiday left after this12 9 days
DeclineApprove
Holiday approved · Sarah notified
Holidays and balances in the app
Report absence and return to work
Rotas, overtime and extra shifts
Compliance
Food hygiene, licences and right to work
Store each person's food hygiene certificates, personal licences, training, and right to work documentation in one central record, with alerts and reminders telling you when something is due a renewal.
Right to work checks through TrustID
Certificates and licences with expiry reminders
Health and safety training records
- Food hygiene Level 2Expires 14 Mar 2027Valid
- Personal licenceExpires in 21 daysReminder sent
- Right to workTrustID · checked 2 Jun 2025Verified
- Health and safety trainingCompleted 9 Sep 2026Valid
Cover Every Shift
Find cover fast when someone fails to show
Clockwise, the Sense AI attendance agent, tells managers about missed clock-ins in real time so they can find cover before service starts. It also warns you of staffing gaps based on attendance patterns.
Meet ClockwiseClockwiseAttendance Agent · monitoringLIVE
C
Priya K. clocked in 14 minutes late for her 08:00 shift at Riverside, her third late start this month, all on a Monday.
What do you recommend?
SMRisk level for Priya K.
- No-shows flagged in real time
- Staffing gaps predicted
- Analyse late starts and missed clock-outs
Prevent Time Theft
Prevent buddy punching and time theft
Track time with various ways to prevent time theft including fingerprint, single-use codes, location stamps and more, to ensure nobody clocks in for a friend and each hour paid is an hour worked.
- Prevent time theft
- Verify location and identity
- Hours by venue reporting
Clock-ins · Staff entranceLive
Accurate Timesheets
Verify each hour and prepare for payroll
Sense checks claimed hours against actual attendance, applies your rules for lateness, overtime and breaks, and flags anyone who missed a break on a long or split shift. Anomalies are flagged for review before payroll.
See the full time and attendance cycleAttendance rulesRiverside Kitchen · 48 people
- Shift startsMonday to Friday9:00 AM
- Grace periodLate after 9:10 AM
- Breaks30 min unpaid after 6 hours
- OvertimeAfter 8 hours a dayPay 1.5×TOIL
Late clock-in workflowLate 3 times in a month · manager notifiedActive
Work pattern
Actual9:18 AM4:40 PM
8 AM10 AM12 PM2 PM4 PM6 PM
- Late start · 18 minArrived 9:18 AM, pattern starts 9:00 AMFlagged
- Early finish · 20 minLeft 4:40 PM, pattern ends 5:00 PMFlagged
- Break rules applied automatically
- Missed breaks flagged
- Payroll reports ready for approval
Multi-Venue Management
Every venue in one place
Set the same rules for clocking in, breaks and overtime at every venue, and see live attendance, hours and staffing costs side by side. Head office can spot which venues are over budget or understaffed.
Venues · this weekHours and staffing costs by venueLive
VenueHoursCost
- The Anchor14 on site 612h£7,340On budget
- Riverside Kitchen18 on site 664h£8,910Over budget
- The Old Mill6 on site 388h£4,520Understaffed
- Harbour Hotel21 on site 598h£7,060On budget
- Live attendance at every venue
- Hours and costs compared by venue
- One set of rules, applied everywhere
Staff Safety
Keep staff safe at every venue
Night workers, openers and closers can raise an SOS from the app or the Sense Badge, with their location shared in real time with the nearest available colleague. Man down and hard fall detection also available.
- SOS and man down alerts
- Evacuation roll call from live attendance list
- Lone worker check-ins
No-movement alerts · liveLive
Discover Sense for your hospitality venues
Book an online demo with one of our UK-based experts, or request a visit to our head office, to see how Sense helps you hire fast and track hours across every venue.
FAQ
Hospitality questions
Browse these frequently asked questions about Sense for hospitality
We already have a rota. Does that matter?
No. Keep it. Sense links to RotaCloud, Papershift and Chronicle, and to others through our connectors, so hours worked can be checked against the hours planned.
How fast can we hire for a new venue or season?
Post vacancies to job boards and your careers site, and let Quizzy, our AI screening agent, score applicants for you. Hiring managers make the final decision.
Can new starters sign contracts before their first shift?
Yes. Contracts go out for e-signature as soon as someone accepts, and right to work checks run through TrustID, so they are ready before day one.
Do staff need a smartphone?
No. Staff without a phone can tap a card on the Sense Clock, use a fingerprint or face clock, or wear a Sense Badge. Staff with a phone can use the free Sense HR app.
Can we see hours across all our venues?
Yes. Every clock-in is saved against the venue, so you can see hours and costs for each one, and head office sees them all.
How does Sense stop buddy clocking?
The Sense Clock shows a one-use code, and each account works on one phone only, so nobody can clock in for a colleague. For extra checks, add a fingerprint or face clock, or use the fingerprint reader on the Sense Badge.
Does Sense work with our payroll?
Yes. Sense sends verified hours to Sage, Xero, BrightPay and PayCaptain, and to any other payroll by export, including outsourced payroll. Managers approve the hours first, so payroll only gets hours that have been checked.
Are the zero hours rules changing?
Yes. The Employment Rights Act 2025 brings in new rules for zero hours and low hours workers, expected from 2027, including offers of guaranteed hours and notice of shifts. Read our guide to the zero hours changes.