Real stories from the people doing real HR work — the manufacturer onboarding 90% faster, the cleaning company that ended customer complaints, and the hundreds of teams quietly switching off the spreadsheets.
When Coopers Fire’s HR lead suddenly left, Kelly Francis was running people operations solo — for 205 employees across factory, field and office, many without laptops or company email. She replaced the legacy HR system with Sense Workplace and the Sense Clock for the factory floor.
“Sense Workplace is so customisable — all those weird custom processes we have are just easy. They can be automated in minutes.”
A large UK + European cleaning provider drowning in customer complaints, with no way to verify whether cleaners had arrived on site or completed each task. GPS, RFID and QR codes had all failed. Sense deployed 11 Sense Gateways and a Sense Badge for every cleaner.
“We can see exactly when each member of staff arrives at or leaves each client site — and where they were when they completed each task.”
A UK services group with 300+ employees, many frontline workers relying solely on the Sense app for recording leave and daily overtime. They’d feared the transition would be a challenge — instead teams embraced the app in days, and manual absence and overtime tracking disappeared.
“We’ve gone from recording absence and overtime manually to now automating everything and seamlessly integrating this into our payroll processes.”
A large international group with complex multi-location requirements went live with Sense at their first site. Initial fears around uploading and testing data turned out to be unfounded — once they understood what was needed, the process was straightforward. Two more sites are next.
“The training was tailored not only to our processes but also to the needs of different user groups, rather than being a one-size-fits-all approach. The product has made a big difference already.”
Curated reactions from UK businesses currently running on Sense — including the implementation experience, the AMI Payslip Uploader, the support team, and the day-to-day reality of switching to a modern HR platform.
The AMI Payslip Uploader has been an absolute game-changer. I can upload a single PDF containing all payslips with just one click. It’s efficient, accurate, and gives me complete peace of mind.
I cannot recommend Sense HR enough. The system is so easy to use. As with all projects there were some problems but the team not only sorted them but gave me confidence it was all going to be ok. Nothing was too much trouble.
Mistakes happen with any new implementation, but the way a company handles those challenges says everything about them. The team has been fabulous, and I’m genuinely glad we stayed the course.
Their combined efforts turned what could have been a complex process into a smooth and stress-free experience. It’s rare to come across such a dedicated and capable support team.
We’ve been very impressed by what the system can do for us. After many years of using other platforms, the service has been exceptionally professional and just what is needed.
Having onboarded a number of my own clients to SenseHR, the support is consistently excellent. Clients have found the system powerful, versatile and easy to use. SenseHR is future-ready and will grow with your business.
We’re a small accountancy firm who desperately needed cloud HR software. I had no prior experience — my account manager treated me with respect no matter how silly the question was. We had overtime screens, payroll reports, everything set up.
Finally, we can take everything off Excel spreadsheets and track them in one place — phew! The software has been brilliant for our company.
Great system and great support, all queries always answered fast. We’ve switched over to SenseHR after being drawn to the flexibility and automation — the team has been helpful, responsive and clear.
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