How to counter offer without destroying existing staff morale
Many of you may have experienced that sinking feeling when a valued employee hands in their resignation letter. When you learn that your star employee has a juicy offer in hand from the competition, this makes it all the worse. This represents a very delicate PR situation as the soon-to-be-departed’s colleagues will be watching their employer’s actions carefully:
- Does the business let the employee walk without a re engagement attempt? Doing so could make the company appear aloof and out of touch, which is not a good look.
- On the other hand does the business roll out the red carpet, elevate the soon-to-be-departed to business class terms and conditions to retain them, while the other employees back in economy class look on in disgruntlement?
This is a quandary that many HR professionals and people managers face and whether they choose to counter offer or not is entirely dependent on individual circumstances. But, in our competitive environment employers are increasingly choosing to use counter offers to keep valued staff.
Compensation
