HR software for Healthcare | Care homes, Domiciliary, Clinics | Sense HR

Healthcare workforces don't fit office HR software.

152k

Adult social care vacancies. Care providers are running 30%+ vacancy rates in some regions. HR can't afford slow onboarding or paperwork bottlenecks — you need new staff working safely within days.

5

CQC Key Questions. Safe, Effective, Caring, Responsive, Well-led. Inspectors will ask to see training records, DBS, supervisions and staffing shift patterns — on demand.

28%

Annual care staff turnover. Constant churn means HR is permanently mid-onboarding. Without automation, training matrices fall out of date and supervision dates slip.

One platform for the people side of care.

Training matrix that watches itself.

Every role has its own competency profile — mandatory training, refresher cycles, supervision frequency. Sense tracks each member of staff and flags anything expiring before it lapses. Care Certificate, Moving & Handling, Safeguarding, Medication, MCA/DoLS. Auto-renewal reminders to staff and manager. CQC-ready training matrix export, per service.

Shift patterns that meet safe staffing.

Build shift patterns by service, by unit, by shift. Set required skill mix per shift (RN, HCA, carer) so the system warns you when a shift is under-staffed before you publish it. Multi-site shift patterns across care homes or domiciliary rounds. Skill-mix and ratio rules per shift. Self-service swaps with manager approval.

Clock on at the home, the round, the clinic.

Sense Clock at every entrance, or geofenced mobile clock-in for domiciliary carers. Every visit, every shift, every break — logged and tied to the resident or service-user record. Tap, Fingerprint or Face ID hardware clocks. GPS / geofenced clock-in for community staff. Lone-worker check-in for out-of-hours visits.

Onboarding that's safe by Day 1.

New starter? Sense kicks off DBS, references, right-to-work, contracts, mandatory e-learning and uniform — in one workflow. They're on shift faster, and the audit trail is complete. Digital right-to-work checks via TrustID (UKVI compatible). DBS submission and tracking. Mandatory training assigned automatically by role.

Sense Automate attendance workflows.

Sense Automate watches attendance across services. It spots no-shows, finds qualified cover (right training, right hours left, right location) and offers shifts via SMS or app push — before the manager even knows there's a gap. No-show detection within 5 minutes. Cover only from qualified, in-date staff. Working Time Regulations respected automatically.

Compliance you can defend.

Working Time Directive, NMW by age, supervision frequency, sponsorship licence reporting, agency usage — Sense logs it all and turns it into evidence inspectors can read. WTD & NMW automatic checks. Supervisions & appraisals scheduled and tracked. Sponsorship licence reports for Home Office audits.

Evidence for every Key Question.

Sense HR pulls together the workforce evidence inspectors ask for across the five CQC Key Questions — in one platform, in one click.

Safe

Safe staffing levels, DBS, training, supervisions, agency use, incident reporting.

Effective

Care Certificate, Moving & Handling, Medication, MCA/DoLS training matrix.

Caring

Supervision records, appraisal cycles, equality & diversity, dignity training.

Responsive

Shift pattern responsiveness, sickness & cover patterns, staff feedback workflows.

Well-led

Vacancy reports, turnover, training compliance dashboards, management oversight.

Built for every part of UK care.

Care homes

Residential and nursing homes — single or multi-site. Shift patterns, training and CQC evidence in one place.

Domiciliary care

Community carers, EMAR-linked visits, geofenced clock-in, lone-worker check-ins.

Supported living

Complex needs services with skill-matched shift patterns and outcome-led supervisions.

GP & primary care

Practices, PCNs and federations. Clinical and admin shift patterns, appraisals, revalidation.

Dental practices

Nurse, hygienist and reception shift patterns. GDC registration tracking. CQC evidence built in.

Private clinics

Aesthetic, physiotherapy and specialist clinics. Multi-site shift patterns and revenue-per-clinician views.

Pharmacies

Multi-branch shift patterns, RP scheduling, GPhC registration tracking, controlled-drug log access control.

Hospices

24/7 inpatient and community teams. Skill-mix rules and bereavement leave handled with care.

Common healthcare HR software questions.

Is Sense HR suitable for CQC-regulated providers?+

Yes. Sense HR is used by care homes, domiciliary care, hospices and primary care providers across the UK. The training matrix, supervisions, DBS tracking, sponsorship licence reporting and shift pattern evidence are designed to produce the workforce evidence inspectors ask for across the five CQC Key Questions.

Can Sense HR handle a domiciliary care shift pattern with home visits?+

Yes. Carers clock in via the mobile app with GPS / geofenced verification at the service-user's address. Visits, travel time and break compliance are tracked per round. Lone-worker check-ins keep staff safe out of hours.

How do you track Care Certificate, Moving & Handling and other mandatory training?+

Each role has a training matrix defining mandatory training and renewal cycles (annually, every 2 years, etc.). Sense tracks completion per staff member and sends auto-reminders 30 / 14 / 7 days before expiry. Inspectors can pull a per-service compliance report in one click.

Can we report on sponsorship licence and visa expiry?+

Yes. Right-to-work status, visa expiry, sponsorship category and reporting duties are tracked at staff level. The system flags expiry well in advance and produces Home Office-ready reports for compliance audits.

How does Sense know who's qualified to cover a shift?+

Each shift has required competencies (e.g. "RGN, Meds-trained, in-date Safeguarding"). Sense only offers cover from staff who meet all the rules and haven't breached Working Time Regulations. That's how Sense Automate can suggest cover safely, automatically.

Does it integrate with our payroll?+

Yes — Sage, Xero and BrightPay natively. Approved hours, premiums, sleeps and waking nights flow through with the right rates applied. No rekeying, no end-of-month reconciliation pain.

Can it handle multi-site care groups?+

Yes. Sense HR is structured around services, sites and contracts. Head office gets a roll-up view across the whole group. Each registered manager sees only their service. CQC reports are produced per service.

How much does Sense HR cost for a care provider?+

From £2 per employee per month, with HR, shift patterns, T&A and workflow automation in the base tier. Free implementation, free data migration from your current system, and a dedicated UK account manager included.

We already publish rotas in RotaCloud / Papershift. Do we have to switch?+

No. Sense integrates with RotaCloud, Papershift and Chronicle Online. Sense is the system of record — HR, training matrix, DBS, sponsorship licence, verified hours and payroll — and your published shifts flow in. Most care customers eventually move publishing into Sense too, because the skill-mix and qualification rules live here. But you don't have to on day one.

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